Service Performance Owner

Job overview

The Service Performance Owner is an onsite role based in Rochester, NY. Compensation is $68,000–$75,000 per year. This role supports Leo Facilities Maintenance's mission to provide safe and attractive facilities. The role exists to manage and oversee facility maintenance services within a designated geographic zone. The owner builds client relationships, ensures vendor quality control, and resolves operational problems to maximize property potential.

What you'll do

• Build client relationships
• deliver vendor quality control
• implement scopes of work
• facilitate field communications
• manage client expectations
• conduct service validations
• resolve customer problems.

What we're looking for

Skills & competencies

full-time

day shift

rochester ny

facilities management

service performance

landscaping

snow removal

quality control

client management

$68k-$75k

Work arrangement

• Weekend coverage required

Benefits & perks

• Vacation
• holiday pay
• 401k
• profit-sharing incentives.

Why this role

$68k-$75k/yr; 80%+ travel; requires commercial landscape/snow removal experience; emergency support required.

About the employer

Leo Facilities Maintenance is hiring for this role. Industry: Facilities Support Services. Sector: 56.