Field Technician

Job overview

The Field Technician role is onsite in Norwood, OH, with service work at customer locations across the United States and frequent travel within an assigned territory. Compensation is not specified. The technician supports customer equipment and systems through field service. The role helps maintain equipment reliability and minimize downtime by installing, maintaining, diagnosing, and repairing specialized equipment. Clear customer communication, accurate service records, and adherence to safety and quality standards contribute to a dependable service experience.

What you'll do

• Install, maintain, troubleshoot, and repair specialized equipment and systems at customer locations
• diagnose issues and implement solutions to minimize downtime
• explain technical problems and repairs to customers
• maintain service-call, parts, and repair records using company tools
• follow safety protocols and company policies.

What we're looking for

Skills & competencies

field technician

field service

equipment installation

maintenance

troubleshooting

repair

customer sites

mechanical troubleshooting

electrical troubleshooting

norwood oh

frequent travel

atm experience a plus

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or equivalent, at least two years of related experience, a valid driver’s license, and frequent travel within an assigned territory. ATM or Smart Safe experience is a plus.

About the employer

Cennox is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.