Manager, Artificial Intelligence Strategy & Demand Operations

Job overview

The Manager, Artificial Intelligence Strategy & Demand Operations role is onsite in Benton Harbor, MI, at Whirlpool’s global headquarters. Compensation is not specified. Whirlpool Corporation makes home appliances, and this role supports KitchenAid Small Appliances within the US Sales Strategy & Business Operations team. The role leads the shift from manual forecasting to automated, AI-driven demand planning. It connects merchandising, sales, production planning, manufacturing, and supply partners to improve product availability, working capital, and the use of AI capabilities across the sales and fulfillment network.

What you'll do

• Champion adoption of machine learning, generative AI, and predictive algorithms
• lead transition to automated demand and dynamic forecasting
• establish governance and change management and train teams to validate or override model outputs
• oversee baseline and unconstrained demand processes across US retail channels
• lead order planning and align promotional plans
• analyze sales trends, demand drivers, forecast results, and variances
• connect demand insights to production, safety stock, and logistics
• support CPFR initiatives
• align demand plans with financial targets
• analyze forecast performance and advise on inventory levels and product transitions.

What we're looking for

Skills & competencies

manager

artificial intelligence strategy

demand operations

benton harbor mi

whirlpool corporation

ai forecasting

machine learning

demand planning

supply chain

inventory optimization

kitchenaid small appliances

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Generous benefits package, employee discount, fitness and educational reimbursement programs, flexible time off, and four weeks of paid sabbatical after every five years of service.

Why this role

Requires a bachelor’s degree, three or more years of supply chain and demand planning experience, and two or more years in inventory, supply planning, forecasting, or S&OP planning. Preferred experience includes SAP/APO, Anaplan, AI/ML planning platforms, and workflow automation.

About the employer

Whirlpool Corporation is hiring for this role. Industry: Major Household Appliance Manufacturing. Sector: 33.