Shift Leader – Third Shift

Job overview

The Shift Leader – Third Shift role is onsite in Worcester, MA, with shifts ending around 3–4 a.m. Compensation is described as competitive hourly pay, with no numeric amount specified. The role supports Papa John’s restaurant operations and guest service. The Shift Leader helps keep restaurant operations on standard, leads the crew when the Store Team Leader is absent, and makes real-time decisions to support service, food safety, and business performance. The position also provides a development path toward Store Team Leader roles.

What you'll do

• Coach and direct crew members during shifts
• assist with customer concerns
• maintain order accuracy and food safety standards
• oversee workstation operations and opening or closing checklists
• monitor performance and identify inefficiencies
• support the Store Team Leader.

What we're looking for

Skills & competencies

part-time

shift leader

third shift

restaurant operations

crew leadership

customer service

food safety

order accuracy

worcester ma

papa john's

paid training

employee discount

medical insurance

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• paid time off
• paid training
• flexible scheduling
• employee discount
• referral bonus program.

Why this role

Paid training and ongoing development, flexible scheduling, employee discount, and a stated path toward Store Team Leader roles.

About the employer

Papa Johns is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.