Customer Relations Representative, State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Attica, IN. Compensation is $45,000–$65,000 per year. David Wiese’s State Farm agency supports community members and seeks to build customer experiences that contribute to agency growth. The role manages customer inquiries, resolves issues, maintains records, supports retention strategies, and coordinates with agency colleagues. It contributes to customer satisfaction by responding carefully and anticipating community members’ needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

insurance agency

customer service

customer retention

issue resolution

customer records

attica in

state farm agent

$45k–$65k

simple ira

performance bonus

paid time off

training and development

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunities.

About the employer

David Wiese - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.