Technical Service Representative

Job overview

The Technical Service Representative role is an onsite position based in Sturtevant, WI. Compensation is not specified for this role, which supports the technical service department at Uline, a leading distributor of shipping and industrial materials. This role exists to provide expert guidance on product use, troubleshoot issues, and perform repairs to keep customer operations running smoothly. The representative acts as a key resource for technical support and repair coordination.

What you'll do

• Repair products returned by customers.
• Provide technical support via email and phone.
• Act as a resource for departments.
• Coordinate parts and estimates for repairs.

What we're looking for

Skills & competencies

full-time

day shift

sturtevant wi

uline

technical support

repair

customer service

onsite

electrical

mechanical

no on-call

drug-free workplace

Work arrangement

• Weekend coverage required

Benefits & perks

• Complete health insurance, 401(k) with 6% match, paid holidays, generous PTO, tuition assistance, on-site fitness center.

Why this role

Family-owned company with 45+ years of stability, on-site fitness center, and tuition assistance.

About the employer

Uline, Inc. is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.