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Front Desk Agent / Guest Service Representative

OREG Management Company LLC · Pagosa Springs, CO · Front Office

Compensation

$17 – $18 /hr

Employment type

Full-time

Work setting

On-site

Location

Pagosa Springs, CO

Schedule

Day shift

Posted

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Job overview

The Front Desk Agent / Guest Service Representative role is onsite in Pagosa Springs, CO, with compensation of $17–$18 per hour. The Springs Resort & Spa’s Front Office team supports guest experiences at the resort. The role manages guest arrivals and departures, responds to requests, and handles guest accounts accurately to support smooth front-office operations and consistent hospitality.

What you'll do

  • Welcome guests
  • process check-ins and check-outs in the property management system
  • verify guest details, room assignments, rates, and payment methods
  • explain resort amenities and local attractions
  • respond to guest inquiries and concerns
  • coordinate requests with other departments
  • handle transactions and guest records
  • complete shift reports
  • follow safety, key-control, and confidentiality procedures.

What we're looking for

Skills & competencies
front desk agent
guest service
hospitality
resort
pagosa springs co
oreg management
full-time
day shift
weekend availability
$17–$18/hr
property management system
guest relations
Work arrangement
  • Weekend coverage required

About the employer

OREG Management Company LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.

Additional details

Industry sector
72
Industry
Hotels (except Casino Hotels) and Motels
Occupation code
43-4081.00
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