Field Service Helper / Floater

Job overview

The Field Service Helper / Floater role is onsite in Indianapolis, IN. Compensation is not specified. Arrow International makes charitable gaming products, including pull tabs, bingo paper, and electronic gaming systems; this role supports its service technicians and equipment deliveries. The helper transports equipment to customer locations, assists with unloading and setup, and supports technicians during installations. Safe towing, careful equipment handling, accurate paperwork, and professional customer interactions help ensure service work is completed as scheduled.

What you'll do

• Tow 16-foot enclosed cargo trailers from the warehouse to installation locations
• load, secure, and unload equipment using a furniture dolly
• deliver and pick up equipment on schedule
• confirm drop-off locations
• maneuver trailers in tight spaces
• inspect trucks and trailers before and after trips
• assist technicians with installations, work-area preparation, and cleanup
• organize and stock tools, parts, and service vehicles
• complete delivery paperwork and equipment condition notes
• follow safety policies, PPE requirements, and DOT regulations
• represent the company professionally at customer sites.

What we're looking for

Skills & competencies

field service helper

indianapolis in

arrow international

trailer towing

equipment delivery

installation support

16-foot enclosed trailer

dot regulations

pre-trip inspections

customer sites

occasional travel

on-call hours as needed

Work arrangement

• Weekend coverage required

Benefits & perks

• Profit-sharing, 401(k) matching, benefits, paid time off, and an additional bonus week every July.

Why this role

Requires trailer-towing experience, a clean driving record, and ability to lift 50+ pounds regularly and up to 75 pounds with assistance. Occasional travel, overnight stays, or on-call hours may be needed. CDL or DOT medical card, forklift experience, and field service or delivery experience are preferred.

About the employer

Arrow International Inc is hiring for this role. Industry: All Other Miscellaneous Manufacturing. Sector: 33.