HVAC Service Manager

Job overview

The HVAC Service Manager role is onsite in Forney, TX. The posting lists a $90,000–$115,000 base salary depending on experience and licensing, plus quarterly performance bonuses up to $15,000 annually; the salary details are marked pending confirmation in the posting. Infinity Texas Air is growing in Forney and the east Dallas suburbs. The manager leads residential HVAC service operations by developing technicians, coordinating dispatch and service capacity, and managing performance measures. The role supports service quality, customer satisfaction, and team growth through field coaching, escalation resolution, equipment accountability, and compliance with code and safety standards.

What you'll do

• Lead, coach, and develop residential HVAC service technicians
• run daily service operations with dispatch and customer service
• manage service KPIs
• conduct ride-alongs, field training, and quality checks
• handle customer escalations and warranty issues
• manage truck stock, tools, and equipment
• partner with leadership on recruiting, onboarding, and retention
• ensure work complies with code, safety, and company standards.

What we're looking for

Skills & competencies

hvac service manager

forney tx

infinity texas air

full-time

$90,000–$115,000 base listed

quarterly bonus potential

residential hvac

service operations

technician leadership

epa 608 universal

texas tdlr acr preferred

servicetitan preferred

company vehicle

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• 401(k) match
• paid time off and sick time
• company vehicle, phone, and tablet.

Why this role

EPA 608 Universal certification required; Texas TDLR ACR license strongly preferred; company vehicle, phone, and tablet listed. Salary and bonus details are marked pending confirmation in the posting.

About the employer

Infinity Texas Air is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.