Call Center Specialist I (Customer Service)
Employment type
Full-time
Work setting
On-site
Location
Alpharetta, GA
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Call Center Specialist I role is an onsite position based in Alpharetta, GA. Compensation is not specified in the posting, and this role supports the customer service department at Bank OZK. This role exists to interact with customers, provide information about products and services, and resolve complaints. The specialist manages high volumes of calls and emails to ensure professional and timely customer support.
What you'll do
- Manage inbound and outbound calls
- respond to inquiries
- resolve customer complaints
- process account requests
- meet performance KPIs.
What we're looking for
- Skills & competencies
- full-timeday shiftalpharetta gabank ozkcall centercustomer servicebankingno on-callsupportfinancial services
- Work arrangement
- Weekend coverage required
Benefits & perks
- PTO, 401(k) matching, health, dental, vision, pet insurance.
Why this role
Requires 1+ year of call center or customer service experience; bilingual skills preferred.
About the employer
Bank OZK is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 9025a700-ec35-4df6-9b34-0cd42a12097a