Sr. Product Manager, Customer Experience

Job overview

The Sr. Product Manager, Customer Experience is an onsite role based in Atlanta, GA, supporting the enterprise product line at Home Depot. Compensation is not specified for this position, which focuses on assessing market needs and driving product value. This role exists to deliver business value by driving sales, improving efficiency, and enhancing customer satisfaction. The manager works with cross-functional teams to translate business goals into product strategy, managing the product backlog and ensuring products remain best-in-class.

What you'll do

• Translates business goals into product strategy
• manages product backlog
• monitors competitive landscape
• creates and prioritizes user stories
• fosters collaboration with engineering and UX teams.

What we're looking for

Skills & competencies

full-time

day shift

atlanta ga

home depot

product management

customer experience

agile

software development

onsite

no travel

Work arrangement

• Weekend coverage required

Why this role

Requires 3-6 years of experience; experience in modern software development/agile environments; proficiency in user research and metrics.

About the employer

Home Depot is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.