Front Desk Associate

Job overview

The Front Desk Associate role is onsite in Sheridan, IL. Compensation is not specified. The associate supports the administration team at STEPS for Kids, a pediatric clinic providing occupational, physical, and speech therapy and social work. As the clinic’s front-facing representative, the associate helps families navigate appointments and communications while supporting therapists and clinical staff. The role contributes to coordinated, compassionate service from the first contact through ongoing care.

What you'll do

• Greet clients and complete appointment check-in
• collect over-the-counter payments
• schedule clients and manage therapists’ daily schedules
• handle phone, text, email, and fax communications
• coordinate client records, intakes, and referrals
• support clinical staff with clerical duties and resource management
• manage office supplies and equipment.

What we're looking for

Skills & competencies

front desk associate

sheridan il

steps for kids

pediatric therapy

client check-in

appointment scheduling

client records

intakes and referrals

phone and email communication

part-time opportunity

pto

401(k)

flexible scheduling

professional development

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance for full-time positions
• paid time off and 401(k) for all employees
• training, professional development, flexible scheduling, and growth opportunities.

Why this role

The clinic describes its care approach as neurodiversity-affirming, trauma-informed, and play-based.

About the employer

STEPS FOR KIDS INC is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.