Personal Lines Account Manager

Job overview

Personal Lines Account Manager is an onsite, full-time role in Saint Charles, IL, with a salary of $55,000–$65,000 depending on experience and qualifications. The position is with an independent insurance agency servicing personal insurance accounts. The role supports clients and agency producers by handling policy service, coverage questions, new business opportunities, and renewals. It helps clients maintain appropriate insurance protection through responsive service, account rounding, and coordination with insurance company representatives.

What you'll do

• Service personal lines accounts
• respond to policy change, update, and coverage inquiries
• support producers with customer service tasks
• handle new business calls or walk-ins as needed
• cross-sell and round accounts
• coordinate between clients, producers, and insurers
• prepare certificates, endorsements, and binders
• assist with first claims
• market, quote, and rate new business and renewals.

What we're looking for

Skills & competencies

full-time

personal lines account manager

insurance

client service

property and casualty

account renewals

cross-selling

saint charles il

apr

$55k–$65k/year

insurance license

microsoft excel

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits package.

Why this role

Requires a Property and Casualty Insurance License and 3–5 years of independent agency experience.

About the employer

APR is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.