Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Miami, FL, with a stated salary of $34,000–$40,000 per year. The agency serves customers throughout Miami, Coral Gables, and surrounding communities, helping individuals and families protect what matters most. The representative manages customer inquiries, resolves issues, maintains records, supports retention strategies, and coordinates with other departments. The role contributes to customer satisfaction and the agency’s service and growth by providing responsive support to customers and community members.

What you'll do

• Manage customer inquiries and resolve issues
• maintain customer records and update information
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

customer inquiries

issue resolution

customer records

customer retention

insurance agency

miami fl

gus cisneros state farm agent

$34k–$40k per year

multilingual team

simple ira

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, performance bonus, flexible schedule, health insurance, advancement opportunities, paid time off and sick leave, paid parking pass, monthly team bonuses, annual performance bonus, and training and development.

Why this role

The agency describes a multilingual team and offers a paid parking pass, monthly team bonuses, and an annual performance bonus.

About the employer

Gus Cisneros - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.