Staff Engineer, Web Operations

Job overview

The Staff Engineer, Web Operations role is hybrid, with onsite work three days a week (Tuesday–Thursday) in San Mateo, CA, Bellevue, WA, or Boston, MA. The annual base salary range is $192,000–$237,000, with eligibility for a target bonus. Freshworks builds service software for customer and employee experiences.

What you'll do

• Set architectural direction for web applications, backend services, content platforms, and cloud infrastructure
• investigate and prototype ideas
• address systemic platform issues
• build shared tools
• collaborate across international teams
• coach engineers
• establish engineering standards
• guide team use of AI workflows
• and advise leaders on technical priorities.

What we're looking for

Skills & competencies

staff engineer

web operations

hybrid

san mateo ca

bellevue wa

boston ma

freshworks

full-stack architecture

react

next.js

node.js

aws

ai engineering

$192k–$237k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, disability and life insurance
• equity and ESPP
• flexible PTO
• flexible spending, commuter and wellness benefits
• adoption and parental leave.

Why this role

Hybrid schedule with three onsite days weekly; eligible for a target bonus. Benefits include medical, dental, vision, disability and life insurance, equity and ESPP, flexible PTO, commuter and wellness benefits, and adoption and parental leave.

About the employer

Freshworks is hiring for this role. Industry: Software Publishers. Sector: 51.