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Hotel Front Desk Agent

SpringHill Suites - TownePlace Suites Minneapolis West - St Louis · Minneapolis, MN · Hotel front desk

Compensation

From $17 /hr

Employment type

Full-time

Work setting

On-site

Location

Minneapolis, MN

Schedule

Day shift

Posted

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Job overview

The Hotel Front Desk Agent role is onsite in Minneapolis, MN. Pay is $17 per hour. The SpringHill Suites and TownePlace Suites properties offer guests convenient access to Minneapolis attractions and nearby medical facilities. The agent manages guest arrivals and departures, reservations, and inquiries to support a smooth stay. The role also keeps guest information current and coordinates with housekeeping to ensure rooms are ready.

What you'll do

  • Welcome, register, check in, and check out guests
  • provide keys and room assignments
  • record credit card information
  • maintain accurate guest records
  • communicate with housekeeping about room readiness
  • handle calls and booking requests
  • answer questions about rates, rooms, amenities, rewards, and special requests
  • address customer complaints when necessary.

What we're looking for

Skills & competencies
hotel front desk agent
hospitality
guest services
check-in
reservations
customer service
minneapolis mn
springhill suites
towneplace suites
$17/hour
Work arrangement
  • Weekend coverage required

Why this role

Supports front desk operations for SpringHill Suites and TownePlace Suites in Minneapolis West/St. Louis Park.

About the employer

SpringHill Suites - TownePlace Suites Minneapolis West - St Louis is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.

Additional details

Industry sector
72
Industry
Hotels (except Casino Hotels) and Motels
Occupation code
43-4081.00
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