Office Experience Manager
Employment type
Full-time
Work setting
On-site
Location
Pflugerville, TX
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Office Experience Manager is an onsite role based in Pflugerville, TX, with compensation not specified. This position supports the retail tax operations at H&R Block, leading teams to deliver a consultative client experience. The role exists to own office-level outcomes through leadership, coaching, and disciplined execution of a new operating model. By fostering a performance-driven culture, the manager ensures consistent, high-quality service for all clients.
What you'll do
- Deliver consultative client experience
- Lead teams through process adoption
- Coach associates
- Evaluate execution quality
- Implement new processes
- Conduct client interviews
- Manage office-level performance.
What we're looking for
- Skills & competencies
- full-timeday shiftpflugerville txoffice managerretail leadershiptax servicesclient experiencecoachingmanagementno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive pay, comprehensive benefits, support for life in and outside of work.
Why this role
Leadership role in a high-performing, connected culture with continuous learning opportunities.
About the employer
H&R Block is hiring for this role. Industry: Nonresidential Property Managers. Sector: 53.
Additional details
- Industry sector
- 53
- Industry
- Nonresidential Property Managers
- Occupation code
- 11-1021.00
You'll be redirected to the employer's application page.
Listing ID: 8f52a497-687b-40f2-bf16-edb09561e58b