Front Desk Clerk — Hotel Guest Services

Job overview

The Front Desk Clerk role is onsite in Round Rock, TX. Compensation is not specified in the posting. The position supports guest services at The Element Austin Round Rock, managed by Moody National Management. The clerk manages front-desk transactions and guest requests to support a smooth hotel stay. The role contributes to guest satisfaction by handling reservations, check-ins and check-outs, payment processing, concerns, and lodging arrangements when needed.

What you'll do

• Complete guest check-ins and check-outs
• handle cash and credit-card transactions
• respond to concerns and requests
• make, block, pre-register, and cancel reservations
• complete required logs and reports
• arrange alternative lodging when necessary.

What we're looking for

Skills & competencies

front desk clerk

hotel guest services

round rock tx

the element austin round rock

moody national management

reservations

guest check-in

guest check-out

customer service

cash handling

full-time

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible scheduling opportunities and paid holidays
• full-time associates receive PTO and medical, dental, and vision benefits
• 401(k) with employer match.

Why this role

Previous customer-service experience is a plus but not required; workdays and hours may vary.

About the employer

Moody National Management, LP is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.