AWS Cloud Support Engineer

Job overview

The AWS Cloud Support Engineer role is hybrid in Phoenix, AZ. Compensation is $30–$40 per hour. The position supports cloud environments and production operations for SCI Solutions Global. The role exists to help maintain and troubleshoot cloud services and production systems. It supports incident and change management, investigates root causes, works with cloud security and networking controls, and uses monitoring, infrastructure-as-code, and scripting tools to resolve technical issues.

What you'll do

• Support public cloud environments and lead support calls through completion
• work with AWS services and EKS networking, clusters, and Kubernetes
• support production environments, incident management, change management, and root-cause analysis
• apply knowledge of IAM roles and policies, least-privilege access, security groups, and network controls
• use monitoring and logging tools such as CloudWatch, Splunk, or Dynatrace
• work with Terraform or CloudFormation and Python, Bash, or AWS CLI
• troubleshoot hybrid networking. Saturday or Sunday shift coverage is required one month out of every three months, with an additional day off.

What we're looking for

Skills & competencies

aws cloud support engineer

aws

eks

kubernetes

cloud support

incident management

root-cause analysis

hybrid networking

phoenix az

sci solutions global

$30–$40/hour

weekend rotation

Work arrangement

• Weekend coverage required

Why this role

Hybrid role in Phoenix. Weekend shift coverage is required one month out of every three months. Visa eligibility excludes OPT and H-1B; AI automation and Oracle cloud support are listed as nice to have.

About the employer

SCI SOLUTIONS GLOBAL is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.