Dispatcher / Office Coordinator

Job overview

The Dispatcher / Office Coordinator role is onsite in Detroit, MI, with pay of $15–$18 per hour. TROYS TOWING INC’s dispatcher coordinates emergency and non-emergency calls and vehicle impound releases. The dispatcher gathers and documents caller information, prioritizes calls, directs response units, and monitors response-team status. The role also provides impound information and releases vehicles to owners, helping coordinate timely responses and office operations.

What you'll do

• Receive emergency and non-emergency calls
• collect and document caller information
• prioritize calls by urgency
• transmit information to the appropriate person or department
• direct response units
• monitor response-team status
• provide impound information
• release impounded vehicles to owners.

What we're looking for

Skills & competencies

dispatcher

office coordinator

detroit mi

troys towing inc

full-time

emergency calls

non-emergency calls

response coordination

vehicle impound

data entry

$15–$18 per hour

flexible shifts

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching
• paid time off
• performance bonus
• signing bonus
• Aflac
• life insurance
• Legal Shield.

Why this role

The position requires flexibility for shifts, mostly days, with availability for afternoons and nights.

About the employer

TROYS TOWING INC is hiring for this role. Industry: Motor Vehicle Towing. Sector: 48.