Customer Service Associate

Job overview

The Customer Service Associate role is full-time and onsite in Lenexa, KS; the posting explicitly excludes hybrid, remote, and flexible schedules. Compensation is not specified. Splintek makes healthcare products intended to support sleep, comfort, and overall health. The associate handles customer requests and inquiries, resolves issues, processes orders, and provides administrative support to promote customer satisfaction and loyalty.

What you'll do

• Answer company phones and greet callers professionally
• check and respond to email and voicemail
• maintain customer relationships
• take ownership of customer concerns and keep customers informed
• process orders for assigned customers
• provide general corporate-office administrative support.

What we're looking for

Skills & competencies

customer service associate

lenexa ks

splintek

full-time employment

onsite

phone support

email support

order processing

customer issue resolution

administrative support

healthcare products

medical dental vision insurance

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) match
• paid time off
• paid holidays
• casual atmosphere
• onsite workout room.

Why this role

The posting describes a new facility, casual atmosphere, and onsite workout room. Required qualifications include a high school diploma or GED, at least one year of customer service or administrative experience, and proficiency with Word, Excel, and Outlook.

About the employer

Splintek Inc. is hiring for this role. Industry: All Other Miscellaneous Manufacturing. Sector: 33.