Product Support Engineer
Compensation
$120k – $140k /yr
Employment type
Full-time
Work setting
On-site
Location
Joliet, IL
Schedule
Day shift
Posted
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Job overview
The Product Support Engineer is an onsite role based in Joliet, IL, with a total annualized earnings range of $120,000–$140,000. This full-time position supports Formic by serving as the technical escalation point for industrial automation systems. This role exists to keep field operations moving by diagnosing complex technical issues, developing troubleshooting paths, and driving permanent product fixes. The engineer contributes to the company's mission by minimizing downtime and improving the reliability of robotics-as-a-service solutions.
What we're looking for
- Skills & competencies
- full-timeday shiftjoliet iltechnologyautomationroboticsproduct supportengineeringtroubleshootingonsite$120k-$140k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Equity, commission, medical, dental, vision, life insurance, disability, 401(k), PTO, home office stipend.
About the employer
Formic is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Custom Computer Programming Services
- Occupation code
- 17-2199.00
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Listing ID: 8f1c697c-083c-4529-b59b-0563a62f7c76