Service Technician — Office Equipment and Software

Job overview

The Service Technician — Office Equipment and Software role is onsite in Huntsville, AL. Compensation is not specified. The Lioce Group’s service team supports customers and helps maintain the company’s service reputation in North Alabama.

What you'll do

• Maintain and repair assigned customers’ equipment, troubleshoot malfunctions, and provide preventive and other required service.
• Communicate repair needs and actions to customers, develop expertise in equipment and software, maintain parts inventory, attend training, submit reports and records, and provide technical support to the Sales Division when required.

What we're looking for

Skills & competencies

service technician

office equipment

software maintenance

huntsville al

the lioce group

equipment repair

troubleshooting

preventive maintenance

customer service

parts inventory

technical support

canon training

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation and PTO
• paid holidays
• 401(k)
• health, dental, and vision insurance
• company-paid life insurance
• short- and long-term disability.

Why this role

Training is available. The role includes an expectation of an average of 4.5 customer calls per day and an 85% or better efficiency rating.

About the employer

The Lioce Group is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.