B2B Sales Specialist

Job overview

The B2B Sales Specialist role is onsite in Swissvale, PA. Compensation is not specified. Kopp Glass manufactures custom, high-performance glass products and emphasizes customer satisfaction. The specialist serves as a customer liaison, responding to inquiries, resolving order issues, maintaining customer records, and entering orders. The role also gathers customer feedback and works with technical colleagues to support customers and improve their experience.

What you'll do

• Respond to customer inquiries through multiple channels
• analyze questions and resolve issues
• manage order entry and order processes
• maintain accurate customer records in CRM/ERP systems
• gather customer feedback and share insights with leadership
• collaborate with technical teams as a trusted technical advisor.

What we're looking for

Skills & competencies

b2b sales specialist

pittsburgh pa

swissvale pa

kopp glass

customer service

order management

order entry

crm/erp

technical customer support

customer records

itar eligibility

Work arrangement

• Weekend coverage required

Why this role

The posting requires a bachelor's degree in business or a similar discipline and at least three years of applicable experience. Facility access is restricted under ITAR to U.S. citizens and permanent residents.

About the employer

Kopp Glass is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.