Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in O’Fallon, MO. Compensation is $50,000–$60,000 per year. The position supports Sarah Shay’s State Farm agency and its community members. The representative helps customers understand and update their policies, processes claims, and follows up on service needs. Accurate records and coordination with agency colleagues support customer experiences that contribute to the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims processing

customer support

o’fallon mo

sarah shay state farm agent

$50k–$60k per year

hiring bonus

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus
• performance-based bonus
• flexible schedule
• advancement opportunities
• paid time off
• training and development.

About the employer

Sarah Shay - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.