Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Bellevue, NE. Salary is $40,000–$50,000 per year. The role supports Monica Rodriguez’s State Farm agency and its customers across Bellevue, Omaha, Council Bluffs, Nebraska, and Iowa. The representative answers customer questions, assists with policy changes, processes claims, and maintains interaction records. The role contributes to agency growth by delivering customer experiences and coordinating with team members to anticipate community needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions
• coordinate with agency team members.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance policies

claims processing

customer records

customer relations

bellevue ne

monica rodriguez state farm

$40k–$50k

simple ira

hiring bonus

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, hiring bonus, performance bonus, flexible schedule, paid time off, training and development, and advancement opportunities.

Why this role

The posting lists a Simple IRA, hiring and performance bonuses, flexible schedule, paid time off, training and development, and advancement opportunities. Internal growth may be available for driven, sales-minded candidates.

About the employer

Monica Rodriguez - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.