Customer Service Supervisor

Job overview

The Customer Service Supervisor is an onsite role based in Whitehall, PA. The compensation for this position ranges from $21.00 to $28.30 per year, and the role supports the store leadership team in driving operational excellence and customer satisfaction. This role exists to lead, motivate, and train associates to ensure high performance during shifts. The supervisor manages cash processes, inventory, and store safety while collaborating with store leaders to achieve sales and retention goals.

What you'll do

• Deliver outstanding customer service, resolve inquiries, support leadership in achieving store goals, lead and motivate associates, manage cash processes, perform inventory cycle counts, and ensure store safety.

What we're looking for

Skills & competencies

full-time

day shift

whitehall pa

wawa

retail

customer service

leadership

inventory management

cash handling

4-day work week

$21-$28.30/yr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, mental health benefits, ESOP, 401(k) with matching, Education Assistance Program, store discounts, paid time off, paid parental leave.

Why this role

4-day work week option available; $2.00 shift differential for hours between 12am-6am.

About the employer

Wawa, Inc. is hiring for this role. Industry: Convenience Retailers. Sector: 44.