Customer Experience Specialist
Employment type
Full-time
Work setting
On-site
Location
Peoria, IL
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Experience Specialist role is an onsite, full-time position in Peoria, IL. Compensation is not specified. Bump Boxes’ stated mission is to make Mom’s life easier through customer service and products for pregnancy and beyond. The specialist handles customer communications and account needs across multiple channels, helping resolve inquiries, support sales and order activity, and contribute to processes that support company growth.
What you'll do
- Answer inbound calls, texts, emails, and chats
- provide customer care, account management, sales, and tracking support
- enter orders and data
- follow up with customers
- maintain confidentiality
- use provided systems and training
- assist other departments and team members as needed.
What we're looking for
- Skills & competencies
- customer experience specialistcustomer serviceinbound callsemail and chatorder entryaccount managementcustomer follow-uppeoria ilbump healthfull-time
- Work arrangement
- Weekend coverage required
Benefits & perks
- Employee stock option plan
- health insurance
- employee recognition program
- family-friendly atmosphere.
Why this role
Benefits include an employee stock option plan, health insurance, an employee recognition program, and a family-friendly atmosphere.
About the employer
Bump Health is hiring for this role. Industry: All Other Health and Personal Care Retailers. Sector: 45.
Additional details
- Industry sector
- 45
- Industry
- All Other Health and Personal Care Retailers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 8eef3774-a270-4916-bc22-f135e5fdd662