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MSP - IT Client Support Technician

OmegaCor Technologies · Millersville, MD · IT Consulting

Compensation

$65k – $75k /yr

Employment type

Full-time

Work setting

On-site

Location

Millersville, MD

Schedule

Day shift

Posted

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Job overview

The MSP - IT Client Support Technician is an onsite role based in Millersville, MD, with compensation ranging from $65,000 to $75,000 per year. This position supports the IT consulting services of OmegaCor Technologies by providing help desk and desk-side assistance. This role exists to ensure seamless IT support for clients, troubleshooting hardware and software issues to maintain operational efficiency. The technician acts as a crucial link between end-users and support teams, contributing to exceptional service delivery.

What you'll do

  • Provide 1st and 2nd-level support
  • offer deskside assistance
  • troubleshoot hardware/software
  • log service tickets
  • conduct routine maintenance
  • act as a liaison.

What we're looking for

Skills & competencies
full-time
day shift
millersville md
it
support technician
help desk
msp
microsoft 365
troubleshooting
weekend required
$65k-$75k/yr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health, dental, vision, Life, AD&D, Disability, 401(k), Paid time off

Why this role

Dual role of onsite and centralized support; competitive benefits; learning management system access.

About the employer

OmegaCor Technologies is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Facilities Management Services
Occupation code
15-1232.00
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