Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Houston, TX. Compensation is $37,000–$45,000 per year. The role supports Alberto Bermudez’s State Farm agency, a growing local team focused on customer service and community involvement. The representative handles customer questions and policy updates, processes claims, and maintains interaction records. The work helps deliver responsive customer experiences and supports the agency’s growth and service to the community.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

state farm agent team

policy information

policy changes

claims processing

customer records

houston tx

alberto bermudez

$37k–$45k

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, paid time off, training and development, performance bonus opportunity, flexible schedule, health stipend, and licensing-cost reimbursement.

Why this role

Previous customer service experience is preferred. The agency describes internal growth opportunities for driven, sales-minded candidates and offers a flexible schedule, paid time off, health support, and training.

About the employer

Alberto Bermudez - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.