TAC Seasonal Specialist — Remote

Job overview

The TAC Seasonal Specialist — Remote role is fully remote for candidates residing in California, Georgia, Texas, Nevada, or Ohio. The posting lists pay of $21–$27 per hour. The role supports Superior’s Technical Assistance Center and seasonal project demand. The specialist provides frontline technical support and helps users resolve technical issues while delivering customer service. Accurate documentation, established procedures, and appropriate escalation help maintain timely support and data security.

What you'll do

• Provide technical support by phone, email, or ticketing systems
• troubleshoot hardware, software, and basic network issues
• document incidents, resolutions, and escalations
• follow procedures, SLAs, and escalation paths
• communicate with users and internal teams
• escalate unresolved issues
• maintain confidentiality and data security.

What we're looking for

Skills & competencies

superior

tac seasonal specialist

remote

seasonal

technical support

help desk

troubleshooting

ticketing systems

$21–$27/hour

california

georgia

texas

nevada

ohio

Work arrangement

• Weekend coverage required

Benefits & perks

• Opportunity to gain remote technical support experience, build skills supporting real-world systems and users, and be considered for future seasonal or longer-term opportunities based on performance.

Why this role

Seasonal assignments vary in length and start dates depend on operational needs. The posting is an evergreen talent pipeline and applying does not guarantee immediate placement or a specific start date.

About the employer

SUPERIOR is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.