Automotive Service Advisor (Toyota)

Job overview

The Automotive Service Advisor (Toyota) role is onsite in San Antonio, TX. Compensation is $60,000–$120,000 per year. Shottenkirk Automotive Group describes itself as a family-owned dealership group focused on lasting relationships with employees, customers, and the community. The advisor guides customers through vehicle service from check-in to delivery, communicating with customers and technicians while recommending maintenance and repairs. The role supports customer satisfaction, repeat business, and the service department’s sales, retention, and operational goals.

What you'll do

• Deliver customer service from vehicle check-in through delivery
• communicate with customers and technicians throughout repairs
• recommend maintenance and repairs
• maintain Toyota CSI expectations
• build customer relationships
• follow dealership processes accurately and efficiently
• contribute to department sales, retention, and operational goals.

What we're looking for

Skills & competencies

automotive service advisor

toyota

san antonio tx

shottenkirk toyota

customer service

service drive

customer satisfaction index

maintenance recommendations

repair advising

dealership

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits package, paid time off, retirement plan where applicable, ongoing Toyota training, professional development, and career advancement opportunities.

Why this role

Toyota dealership experience is strongly preferred; minimum three years of dealership Service Advisor experience required.

About the employer

Shottenkirk Toyota San Antonio is hiring for this role. Industry: General Automotive Repair. Sector: 81.