Account Associate — State Farm Agent Team Member

Job overview

The Account Associate role is onsite in O’Fallon, MO. Compensation is $40,000–$60,000 per year. Sarah Shay’s State Farm agency helps customers with auto, home, and life insurance and retirement planning, with a mission to help people manage everyday risks and recover from the unexpected. The associate supports daily agency operations by managing customer accounts, assisting with policy changes and inquiries, processing claims and following up on claim status, and coordinating with underwriters. The work helps build customer relationships and connect customers with relevant insurance and financial services.

What you'll do

• Manage customer accounts and update database information
• assist customers with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

insurance services

customer accounts

policy changes

claims processing

underwriting coordination

auto insurance

home insurance

life insurance

o'fallon mo

state farm agent

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• flexible schedule
• advancement opportunities
• paid time off
• training and development.

Why this role

Benefits listed include performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

About the employer

Sarah Shay - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.