Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is an onsite, full-time position in Richmond, TX, with stated pay of $40,000–$60,000 per year. The role supports Kevin Patton - State Farm Agent in creating client experiences that contribute to the growth of the insurance agency. The representative handles customer inquiries and issues, maintains client records, supports retention strategies, and coordinates with other agency departments. The purpose of the role is to strengthen client relationships and help ensure customer satisfaction while responding to community members’ needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update client records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent

richmond tx

insurance agency

customer service

client inquiries

issue resolution

client records

customer retention

department coordination

insurance license

health insurance

paid time off

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, competitive salary, flexible schedule, health insurance, paid time off, advancement opportunities, training and development, company parties, and signing bonus.

Why this role

Must be willing to obtain insurance licenses.

About the employer

Kevin Patton - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.