Veterinary Receptionist (Care Coordinator)

Job overview

The Veterinary Receptionist (Care Coordinator) role is onsite in Natick, MA, with a part-time schedule of 8 a.m.–5 p.m. Mondays and Fridays. Compensation is not specified in the listing’s structured pay fields. The role supports Wellesley-Natick Veterinary Hospital’s client relationships and care for pets. The coordinator handles administrative and customer service work that helps the hospital deliver an organized, supportive experience for clients and patients. Duties include scheduling, managing lobby flow, responding to concerns, maintaining records and billing data, assisting with medication pickups and retail sales, and reconciling cash transactions.

What you'll do

• Provide in-person and phone customer service
• manage lobby flow and schedule appointments
• address concerns and calm distressed owners
• assist with basic medical emergencies
• support medication pickups and service inquiries
• enter data in practice management software
• assist with billing, accounts, retail sales, pet weighing, and records
• reconcile the cash drawer and complete end-of-day duties.

What we're looking for

Skills & competencies

veterinary receptionist

care coordinator

natick ma

petvet care centers

part-time

veterinary hospital

client services

appointment scheduling

practice management software

weekdays

no nights

no weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• paid parental leave
• 401(k) with discretionary contribution
• team member pet discounts
• emotional wellbeing support
• continuing education stipends
• career development resources
• and hardship relief fund.

Why this role

The posting states no nights and no weekends, with a predictable weekday schedule. Required experience includes at least one year in veterinary, animal care, or medical settings and two years in client services. The description lists a pay range of $19.35–$23.65, without specifying a pay unit.

About the employer

PetVet Care Centers is hiring for this role. Industry: Veterinary Services. Sector: 54.