Assistant Director, CRM Processes and Analysis

Job overview

The Assistant Director, CRM Processes and Analysis role is onsite in Elmhurst, IL, with a salary range of $50,000–$55,000 per year. The position supports Elmhurst University’s admission technology team and its enrollment goals. The role helps administer and improve the Technolutions Slate admission CRM so campus partners can use reliable workflows, reports, communications, and tools. It also provides user support and contributes to system projects, training, and data-informed admission operations.

What you'll do

• Support administration and development of the Slate CRM
• develop, test, and deploy workflows, rules, portals, forms, dashboards, campaigns, and communications
• create reports and analyses
• identify process improvements
• troubleshoot user issues
• prepare documentation and assist with training
• collaborate on integrations, updates, upgrades, and new features.

What we're looking for

Skills & competencies

crm administration

technolutions slate

admissions technology

enrollment management

data analysis

reporting

workflow development

user support

elmhurst il

elmhurst university

process improvement

higher education

Work arrangement

• Weekend coverage required

Benefits & perks

• Elmhurst University benefits are referenced in the posting
• details are available through the university.

Why this role

Hands-on work with Technolutions Slate in an admission technology environment; HTML, CSS, and SQL are preferred.

About the employer

Elmhurst University is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.