Call Center Representative

Job overview

The Call Center Representative role is onsite in Boston, MA, with Elevare Branding. Compensation is $35,000–$39,000 per year. The company describes its work as creating brand experiences through communication, customer engagement, and professional representation. The representative handles customer communications, provides accurate information, documents interactions, and works with teammates to resolve inquiries and maintain service standards.

What you'll do

• Handle inbound and outbound customer communications
• answer questions and provide information about company services
• document interactions and maintain accurate records
• follow communication procedures
• identify customer needs and provide appropriate assistance
• collaborate with team members
• follow up when needed
• participate in training and professional development.

What we're looking for

Skills & competencies

call center representative

elevare branding

boston ma

customer communications

inbound calls

outbound calls

customer service

customer records

problem solving

full-time

$35k–$39k

Work arrangement

• Weekend coverage required

Benefits & perks

• Career growth and advancement opportunities, professional training and development, and a supportive, collaborative work environment.

About the employer

Elevare Branding is hiring for this role. Industry: Media Representatives. Sector: 54.