Outbound Call Specialist – Service

Job overview

The Outbound Call Specialist – Service role is onsite in Ogden, UT. The posting states $15 per hour plus commission and bonuses. The position supports the Young Automotive Group’s Young Hyundai/Genesis service team. The specialist contacts customers through calls, texts, and digital communication to schedule service appointments and follow up on maintenance needs. The role helps customers access service while supporting daily call and appointment targets through CRM tracking and timely follow-up.

What you'll do

• Make inbound and outbound calls about service appointments, maintenance reminders, and special offers
• provide customer service
• use technology and CRM systems to track interactions and follow-up opportunities
• answer inquiries and schedule service appointments
• work toward daily call and service targets.

What we're looking for

Skills & competencies

outbound call specialist

customer service

service appointments

automotive service

maintenance reminders

crm systems

call center

ogden ut

young hyundai

commission

bonuses

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health, dental, life, and disability insurance
• paid time off
• on-site medical options
• and employee pricing and family discounts across Young Automotive Group products.

Why this role

The posting describes a family-owned, people-first culture, career growth opportunities, and on-site medical options.

About the employer

Young Hyundai is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.