Floor Associate

Job overview

The Floor Associate role is onsite in Collinsville, Illinois. Compensation is not specified. The associate supports Cotton’s Ace Hardware by serving customers, generating sales, and helping maintain store operations. The role helps customers find products and complete special orders while maintaining merchandising and cleanliness standards. It also supports store management and peers in daily priorities, shipment processing, and customer service.

What you'll do

• Provide customer service using the S.A.L.E.S. process
• stay informed about promotions
• complete daily priorities assigned by store management
• assist with peer training
• participate in daily huddles
• maintain merchandising and cleanliness standards
• process shipments and organize receiving and back-stock areas
• respond to safety issues and shoplifting activity
• help customers locate products and process special orders
• promote Ace Rewards cards
• answer questions about store procedures and policies.

What we're looking for

Skills & competencies

floor associate

retail sales

customer service

merchandising

store operations

special orders

ace rewards

collinsville il

cotton's ace hardware

medical coverage

dental coverage

vision coverage

paid time off

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• paid time off
• bonus programs
• employee discounts
• flexible hours.

About the employer

Cotton's Ace Hardware is hiring for this role. Industry: Unclassified (placeholder). Sector: 99.