Back to search

Overnight Tech Support Representative

Afni · Pomerene, AZ · Customer Experience

Compensation

$18.5 – $18.5 /hr

Employment type

Full-time

Work setting

On-site

Location

Pomerene, AZ

Schedule

Day shift

Posted

Apply for this job

You'll be redirected to the employer's application page.

Job overview

The Overnight Tech Support Representative is an onsite role based in Tucson, AZ. The pay is $18.50 per hour, and this role supports the customer experience team at Afni. This role exists to provide technical assistance for cable, router, and internet services. The Representative is responsible for handling inbound calls, troubleshooting technical issues, processing orders, and updating customer accounts with empathy and efficiency.

What you'll do

  • Deliver customer service to inbound callers
  • troubleshoot and solve customer concerns regarding cable, router, and internet services
  • process orders
  • update accounts and records
  • multitask
  • maintain attention to detail.

What we're looking for

Skills & competencies
full-time
day shift
tucson az
afni
tech support
onsite
no on-call
no degree required
customer service
$18.50/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid training program
  • paid personal time off
  • paid sick time
  • health, vision, and dental benefits
  • 401k with matching contributions
  • tuition reimbursement program.

Why this role

Includes $0.50 onsite differential

About the employer

Afni is hiring for this role. Industry: Other Business Service Centers (including Copy Shops). Sector: 56.

Additional details

Industry sector
56
Industry
Other Business Service Centers (including Copy Shops)
Occupation code
15-1232.00
Apply for this job

You'll be redirected to the employer's application page.

Browse more jobs

Listing ID: 8e0179bc-f3c9-432d-b603-ec7db46f5d5d

    Overnight Tech Support Representative at Afni | CollabWORK