Customer Relations Representative — State Farm Agent Team

Job overview

Compensation is $45,000–$60,000 per year. The Customer Relations Representative role is onsite in Blacks Ford, FL; The position supports Tiffany Mapp’s State Farm independent agent team in delivering customer service and supporting agency growth. The representative responds to customer inquiries, maintains accurate records, supports retention efforts, and coordinates with agency colleagues. The role helps strengthen customer relationships and provide responsive service to community members.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

customer service

insurance agency

customer retention

customer records

issue resolution

blacks ford fl

state farm agent team

full-time

health insurance

dental insurance

life insurance

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Life and health insurance
• dental insurance
• hiring bonus
• paid time off
• training and development
• performance-based bonus
• advancement opportunities
• flexible schedule.

Why this role

The agency describes a seven-member sales and service team and emphasizes hands-on training, coaching, and development.

About the employer

Tiffany Mapp - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.