Dental Client Relations Associate
Employment type
Full-time
Work setting
On-site
Location
Hialeah, FL
Schedule
Day shift
Posted
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Job overview
The Dental Client Relations Associate role is onsite in Hialeah, FL. Compensation is not specified. Zahntechnique is a dental laboratory team that crafts dental products and services for patients through dental practices. The associate coordinates case information and scheduling between dental practices and technicians to support accurate, on-time delivery. The role enters case details, reviews prescriptions and incoming and outgoing cases, anticipates production issues, and communicates with clients and management.
What you'll do
- Collect case information and provide return dates
- track cases for on-time delivery
- coordinate communication between dental practices and technicians
- explain company services
- review prescriptions
- enter case information accurately
- identify potential production delays
- answer client calls
- order materials as needed
- review cases entering and leaving the department
- review performance reports and suggest improvements.
What we're looking for
- Skills & competencies
- dental client relations associatehialeah flzahntechniquedental laboratoryclient servicecase schedulingcase trackingdental practicestechnician coordinationdata entrymicrosoft windows
- Work arrangement
- Weekend coverage required
Why this role
Requires customer service experience, English reading and writing proficiency, Windows skills, and typing at 45–75 words per minute.
About the employer
Zahntechnique is hiring for this role. Industry: Dental Laboratories. Sector: 33.
Additional details
- Industry sector
- 33
- Industry
- Dental Laboratories
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 8dd87137-e51c-4fad-be23-a2b50f03d88d