Post-Market Surveillance, Vigilance and Complaints Lead

Job overview

Post-Market Surveillance, Vigilance and Complaints Lead is a remote role listed for Massachusetts, United States. The pay range is $115,500–$150,000 per year. Ingenyx develops and produces services and solutions for medical device manufacturers, including products intended to support healthcare providers and patients. The lead manages global post-market activities for medical devices for which the company is the Legal Manufacturer. The role coordinates complaint handling, vigilance, adverse event reporting, surveillance, and safety trending, integrating findings with quality, risk management, and clinical evidence processes.

What you'll do

• Lead complaint handling and oversee investigations
• conduct global vigilance and reportability assessments and ensure timely adverse event reporting
• lead post-market surveillance plans, reports, trending, and signal detection
• own PSUR planning, compilation, review, and completion
• integrate post-market information into risk management, CAPA, and quality system processes
• support field actions and regulatory inspections and audits
• monitor global post-market requirements.

What we're looking for

Skills & competencies

post-market surveillance

vigilance

complaints lead

ingenyx

remote

medical devices

complaint handling

adverse event reporting

psur

regulatory compliance

travel up to 10%

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, prescription drug, dental, and vision insurance
• flexible spending accounts
• 401(k) savings plan
• paid time off
• short- and long-term disability
• parental leave.

Why this role

The source identifies the role as remote and expects travel up to 10%. It calls for a bachelor's degree in a related technical or scientific discipline and substantial medical-device post-market experience.

About the employer

Teleflex is hiring for this role. Industry: Surgical Appliance and Supplies Manufacturing. Sector: 33.