Data Center Team Lead — Network Operations

Job overview

The Data Center Team Lead — Network Operations role is onsite in Shreveport, LA, with rotational shifts supporting 24/7/365 operations and up to 10% domestic travel. Compensation is not specified. EOS IT Solutions provides technology and logistics services, including collaboration and business IT support. The lead coordinates technicians and oversees hardware repair and network operations across mission-critical environments. By guiding diagnostics, repairs, escalations, and service-level performance, the role helps maintain reliable server, storage, network, and fiber infrastructure.

What you'll do

• Lead and coordinate technicians
• assign workloads and monitor productivity and performance
• maintain incident, root-cause, and repair documentation
• manage ticket queues and SLA adherence
• mentor technicians and reinforce safety practices
• coordinate upgrades, migrations, and maintenance windows
• support MOP and CMOP development and compliance
• provide leadership coverage when the Site Supervisor is absent
• diagnose server, storage, and network issues using CLI tools
• oversee hardware repairs and Layer 1–3 troubleshooting
• guide fiber splicing, testing, and validation activities.

What we're looking for

Skills & competencies

data center team lead

network operations

shreveport la

eos it solutions

full-time

onsite

rotational shifts

24/7 operations

fiber optics

server hardware

network troubleshooting

cli diagnostics

team leadership

up to 10% travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental insurance
• meals and refreshments
• 10 days of PTO
• 12 paid holidays
• six sick days after 90 days
• 401(k) with a $2,500 company match after 90 days.

Why this role

Rotational shifts for 24/7/365 operations; role may require up to 10% domestic travel; requires two or more years of team leadership or equivalent experience and five or more years of relevant IT support, diagnostics, and repair experience.

About the employer

EOS is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.