Front Door & Guest Services Specialist – The Selvedge

Job overview

The Front Door & Guest Services Specialist – The Selvedge role is onsite in Healdsburg, CA, and pays $22–$26 per hour plus tips. The role supports guest stays at The Selvedge, a SingleThread Inn. As a primary guest contact from arrival through departure, the specialist coordinates front desk, concierge, reservation, and property needs to deliver personalized hospitality. The role connects guests with local experiences and coordinates with housekeeping, culinary, beverage, and leadership teams to support smooth operations and memorable stays.

What you'll do

• Welcome guests
• manage arrivals, departures, and room assignments
• respond to guest requests and concerns
• provide concierge recommendations and arrange reservations, transportation, and experiences
• manage reservations, guest profiles, payments, and records
• coordinate guest preferences and room readiness with other teams
• support events and property programming
• assist with guest transportation between group properties.

What we're looking for

Skills & competencies

front door

guest services

guest experience

concierge

reservations

hospitality

healdsburg ca

the selvedge

singlethread farms

$22–$26/hr plus tips

medical

dental

vision

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• paid time off
• 401(k) with company discretionary match
• flexible spending account
• employee assistance program
• employee dining and wine discounts
• daily family meal
• educational opportunities
• advancement opportunities
• referral bonuses
• and uniform.

Why this role

Benefits include medical, dental, and vision plans; paid time off; 401(k) with company discretionary match; flexible spending account; employee assistance program; employee dining and wine discounts; daily family meal; educational opportunities; advancement opportunities; referral bonuses; and uniform.

About the employer

SingleThread Farms - Restaurant - Inn is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.