Patient Coordinator

Job overview

The Patient Coordinator role is onsite in Muskegon, MI, with full-time hours. Compensation is not specified. The role supports Shoreline Vision, part of EyeCare Partners, a clinically integrated eye-care network focused on enhancing vision, advancing eye care, and improving lives. As the first point of contact, the coordinator sets a welcoming tone for patient visits and handles administrative work that supports smooth check-in and checkout. The role helps keep patient flow moving while communicating with patients, doctors, and managers.

What you'll do

• Facilitate patient flow
• verify medical and vision insurance
• communicate with patients, doctors, and managers
• answer inquiries by phone, email, and in person
• provide customer service
• manage office flow
• collect payments
• complete daily reconciliations and cash drawer closeout
• perform assigned general office duties and cleaning.

What we're looking for

Skills & competencies

full-time

patient coordinator

eye care

patient services

insurance verification

patient flow

customer service

muskegon mi

shoreline vision

monday-friday office hours

occasional nights

high school diploma or ged

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, dental, and life insurance
• 401(k) with employer matching
• paid time off and holidays
• paid maternity leave
• employee discounts
• mileage reimbursement for required travel to area clinics.

Why this role

Full benefits package, paid time off and holidays, paid maternity leave, employee discounts, and mileage reimbursement for travel to other area clinics as needed.

About the employer

Eye Care Partners Career Opportunities is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.