Field Service Technician, Laboratory Instruments

Job overview

The Field Service Technician, Laboratory Instruments role is based onsite at the company’s office in Warwick, RI. The posting lists pay of $50,000–$60,000 per year. The technician supports end users and third-party technicians working with the company’s ESR instruments and LoRRca RBC analyzer. The technician diagnoses and resolves instrument issues, performs maintenance and onsite troubleshooting, and coordinates service work orders through completion. Accurate service reporting and responsive technical support help maintain customer equipment and service continuity.

What you'll do

• Support end users and third-party technicians
• diagnose and resolve instrument issues using service checklists and manuals
• open, update, and complete service reports
• travel to customer sites with minimal notice for emergency service
• perform maintenance and onsite troubleshooting
• coordinate third-party work orders through completion.

What we're looking for

Skills & competencies

field service technician

laboratory instruments

warwick ri

mechatronics usa

$50k–$60k

esr instruments

lorrca rbc analyzer

technical support

troubleshooting

onsite maintenance

401(k) match

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, health insurance, and paid time off.

Why this role

The role supports ESR instruments and the LoRRca RBC analyzer and may require travel to customer sites with minimal notice for emergency service issues.

About the employer

MECHATRONICS USA LLC is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.