General Clerk III — Trusted Traveler Program

Job overview

The General Clerk III — Trusted Traveler Program role is onsite in Phoenix, AZ. Compensation is $22.81 per hour. TeleSolv Consulting provides administrative support to the federal government’s Trusted Traveler Program; applicants must be local to the Phoenix area. The clerk supports applicants through identity verification, application assistance, appointment scheduling, database checks, and reporting. The role helps keep enrollment and customer check-in processes accurate and timely while assisting the public with program transactions.

What you'll do

• Greet and check in applicants as needed
• verify identity and required documents
• answer general inquiries
• maintain current written program information
• check applicant information in government databases
• notify government inspection staff of relevant application information
• schedule interviews
• assist with online accounts, applications, renewals, card replacement, vehicle enrollment, and card activation
• compile daily performance reports.

What we're looking for

Skills & competencies

general clerk iii

trusted traveler program

administrative support

applicant services

identity verification

appointment scheduling

database checks

customer service

tier 4 public trust

phoenix az

telesolv consulting

$22.81/hr

Work arrangement

• Weekend coverage required

Why this role

Requires U.S. citizenship, a high school diploma or GED, two years of administrative experience with customer interface, two years of Microsoft Office experience, and an active Tier 4 clearance or ability to obtain and maintain one.

About the employer

Telesolv Consulting is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.