Client Advocate

Job overview

The Client Advocate is an onsite role based in Willowbrook, IL. Compensation is not specified for this position, which supports the client services team at Sepire. This role exists to serve as the primary point of contact for assigned client programs, managing the full job lifecycle for marketing and communications distribution. The advocate ensures client satisfaction by coordinating across departments, managing project timelines, and ensuring high-quality execution of print and digital communications.

What you'll do

• Serve as the primary contact for client programs.
• Manage the full job lifecycle from intake to final execution.
• Coordinate with Print Production, IT, and Fulfillment teams.
• Maintain program documentation and job tickets.
• Identify process inefficiencies and recommend improvements.

What we're looking for

Skills & competencies

full-time

day shift

willowbrook il

sepire

client advocate

marketing

communications

print

fulfillment

onsite

Work arrangement

• Weekend coverage required

Why this role

Requires 2-5 years in a client-facing role, preferably in print or marketing.

About the employer

Sepire is hiring for this role. Industry: Office Administrative Services. Sector: 56.