Learning Management System Technical Support Specialist
Employment type
Full-time
Work setting
On-site
Location
Portsmouth, VA
Schedule
Evening shift
Posted
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Job overview
The Learning Management System Technical Support Specialist role is onsite in Portsmouth, VA. Compensation is not specified. The position supports students and instructors during active academic sessions, including evening classes. The specialist maintains access to the online learning environment and resolves technical issues that could disrupt instruction. The role helps ensure courses and materials are accessible before sessions and tracks unresolved issues for escalation.
What you'll do
- Maintain student and instructor access to the learning management system
- troubleshoot account, access, and course-delivery issues
- verify courses and instructional materials are accessible before sessions
- track and escalate unresolved technical issues
- comply with information-security and privacy requirements.
What we're looking for
- Skills & competencies
- learning management systemtechnical support specialistfull-timeportsmouth vastudent supportinstructor supportonline learningaccount administrationcourse accesstroubleshootingevening classesinformation security
- Work arrangement
- Weekend coverage required
About the employer
Ladgov Corporation is hiring for this role. Industry: Educational Support Services. Sector: 61.
Additional details
- Industry sector
- 61
- Industry
- Educational Support Services
- Occupation code
- 15-1232.00
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Listing ID: 8d6e724f-4e2e-4a21-b747-77a28dd95c2a